Patient Portals

We invite you to log in to your personal online account with the Albany Dermatology Patient Portal (the “AD Patient Portal”). With your account access you can take advantage of the online services offered by our practice with the assurance that all of your information is encrypted and stored securely.

IMPORTANT
DO NOT USE THE AD PATIENT PORTAL FOR EMERGENCIES. IF YOU BELIEVE YOU ARE EXPERIENCING A MEDICAL EMERGENCY, PLEASE DIAL 911 OR YOUR LOCAL EMERGENCY NUMBER FOR IMMEDIATE ASSISTANCE.

Our online patient portal offers the following services to you as our patient:

Complete your personal online FORMS
Send MESSAGES to our office related to the following subjects:
- Request an Appointment
- Request a Prescription Renewal
- Request information from your health record
- Ask a Medical Question
- Ask a Billing Question
View and download a CLINICAL SUMMARY PDF of your visit
TRANSMIT SECURELY an encrypted copy of your CLINICAL SUMMARY
Review and confirm your SCHEDULE of visits to our office
BILL PAY securely online

FOR PORTAL ASSISTANCE

If you experience any issue with your login or have general questions of use please contact our front desk for assistance:

264 Washington Avenue Ext. Office

(518) 452-1928

2 Executive Park Drive Office

(518) 482-8631

Note: when logging into the portal you may experience a slower than normal response time, please be patient.

OFFICE MESSAGING

We will need to review your health records when responding to your message. We will reply to your message within 24 hours, excluding weekends.

Messages left on weekends will receive a response on the next business day. Within the Patient Portal, you may opt to have our office send you email alerts regarding replies to your portal messages.